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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2983 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16201 Views
  • 51 replies
  • 65 Helpful

where is my order

Can someone tell me when my phone will be delivered? I got an email on 8th of July to say the order is on its way and that I would get a text or email the day before its due to be delivered. I haven't heard anything since and I am unable to track usi...

pac code problem

hi.  im wanting to take my number with me  but it says Additional authentication required and code will be sent to my number my phone broke so i cant recieve a message 

paulad73 by Visitor
  • 456 Views
  • 1 replies
  • 0 Helpful

SIM pin text missing

Hi - I've received a replacement SIM for an upgraded phone and have followed instructions to the point of inputting the number of my old phone (still containing old, active SIM) into the online platform - according to EE, I should receive a PIN numbe...

PB17 by Visitor
  • 433 Views
  • 1 replies
  • 1 Helpful

Not received my new upgrade

I have ordered a new upgrade about 3 weeks ago now and i got the order confirmation email but still haven't received a confirmation email for the dispatch or even the tracking information, can this somehow please be looked at thanks

Shahanur by Explorer
  • 494 Views
  • 3 replies
  • 0 Helpful

Upgrade delivery

I upgraded my phone on the 12th online and it sed despatched in 1-2 day so far heard nothing ? 

ChezzaLu by Explorer
  • 478 Views
  • 3 replies
  • 0 Helpful

Ergent where is my order

I bought a phone from here on saturday had confirmation email but had nothing since as I am need of my new phone asap please can u tell me what is going on with my order

Re: delivery?

I placed an order for a watch last Monday the 6th and have never even had an email confirmation or confirmation of my early upgrade fee payment for this. Been chasing it up since Saturday and all I'm told is that it's an open order stuck in the syste...

Bodsnco by Visitor
  • 435 Views
  • 1 replies
  • 0 Helpful

delivery?

I ordered a Galaxy watch 46mm on Saturday, other than the confirmation email I have received no other information on when it will be delivered. Can you help in giving me a rough idea on delivery times?

Where do I make a post for help?

Hi I'm trying to sort out my phone but all the customer support I seem to get is to be sent to the community to ask? I'm now using the community but the only place I seem to be able to best is in General. Is this the correct place to ask for help?

Har554 by Visitor
  • 1369 Views
  • 2 replies
  • 1 Helpful