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15-09-2021 10:17 PM
I bought my S10 5G in EE store here in my city. How do I get my phone unlocked as it's on pay as you go now, I was on pay monthly contract and it ended a few days ago.
My phone just says network unlock code blocked. Well I have tried a pin code I had and I got it locked out ....:(
16-09-2021 08:12 AM
Hi @Mparreira
We should be able to unlock the phone for you.
Please take a look at our How Do I Unlock An EE Device To Use With Another Network page.
Thanks
Chris
16-09-2021 09:05 AM
16-09-2021 09:23 AM
In that case the best thing to do is have a chat with our customer care team so they can look into this with you.
Thanks
Chris
16-09-2021 04:35 PM
@Mparreira : Just apply using the Unlocking your device form as the PAYG option and giving the mobile number that it originally came with.
16-09-2021 10:28 PM