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Re: Unlock Samsung S10 5G EBAY

Mparreira
Investigator
Investigator

I bought my S10 5G in EE store here in my city. How do I get my phone unlocked as it's on pay as you go now, I was on pay monthly contract and it ended a few days ago. 

My phone just says network unlock code blocked. Well I have tried a pin code I had and I got it locked out ....:(

5 REPLIES 5
Christopher_B
EE Employee

Hi @Mparreira

 

We should be able to unlock the phone for you.

 

Please take a look at our How Do I Unlock An EE Device To Use With Another Network page.

 

Thanks 

 

Chris

Hi this is what I got.
I cannot access my account !

What happened?

Sorry, we were unable to complete your request right now. Please try again
later.

In that case the best thing to do is have a chat with our customer care team so they can look into this with you.

 

Thanks 

 

Chris

XRaySpeX
Grand Master
Grand Master

@Mparreira : Just apply using the Unlocking your device form as the PAYG option and giving the mobile number that it originally came with.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
Yeap, thanks I've contacted customer service and they have done that for
me. I got an email and it's all working.