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Re: Lost all my passwords!

dvdheever
Explorer

Hi there

 

I've recently also lost our new Mobile EE WiFi password. I have read your instructions to this person, but would like to understand how resetting the device will give me a new password? Do I not need to set one up somewhere? Many Thanks Dené

13 REPLIES 13
James_B
EE Community Manager
EE Community Manager

Hi @dvdheever,

 

Yes, I was referring to the password on the cover. That will be the default WiFi password for your device.

 

James

Are you wanting the WiFi pwd? The pwd under the battery cover is not that but the admin pwd to get into the router. Login to your MBB router at http://192.168.1.1 with the password found under the battery cover. Then on the WiFi Settings tab you should be able to see your WiFi password in clear & change it if you like.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
James_B
EE Community Manager
EE Community Manager

Hi @XRaySpeX,

 

Some of our 4GEE WiFi devices have the WiFi logins on the SIM cover, labelled as the WiFi key.

 

James

XRaySpeX
EE Community Star
EE Community Star

@James_B : So it does! My 4GEE WiFi Mini has both.

 

@dvdheever : Did you find 2 pwds under the battery cover? Are you sure you are using the WiFi pwd?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP