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Resolved! Tnt sport bundle
Hi all. I recently ordered a TV with tnt sport added for 24 month as an add on. I have received the TV but cannot activate the sports. One time activation says I have nothing to activate. I have tried ringing 150 but we all know that's a waste of tim...
1.6Gbit connection new smart hub (white, small box) sporadic issues? DNS MITM?
Hello all,So I recently changed my service from 900mbit to 1.6Gbit and that involved a change of router and obviously the OR ONT on the wall.Ever since having it installed there seems to be an issue with (most likely DNS issues). Whatever is loaded/p...
Roam Further
I have recently taken out a Full Works package and will be travelling to Australia in a few weeks. I understand that Australia is covered under the Roam Further feature. I was somewhat disappointed when I took out the new contract to be told by the s...
Full roaming add on
I have a full roaming add on. I can’t find any more details about what this includes but I have been travelling between Spain and France and I am being charged. How do I find out what is included? I have added a spend cap but this is near the limit...
Order stuck
I placed an order for the fold 7 in blue yesterday and was made aware it will be delivered today. Nothing has arrived but now been told it will be here tomorrow, there has been no update on the tracking so please can someone give me a live update as ...
Resolved! Galaxy Watch 7 Ultra
I recently got a Galaxy Watch 7 Ultra, through a promotion, with an EE Sim plan. I have given the watch to my husband as I have an Apple watch and phone. He has a S25 Ultra and is not on EE. When he tries to set up the mobile plan for the watch it a...
Resolved! TV pixelating using own aerial
Just had EE tv and broadband fitting to escape rip off sky. Think I will be ok with the tv despite not having as many channels and the menus being vastly different. I’ve plugged my own aerial in to receive terrestrial channels rather than choosing in...
Service/Signal issue and Data issue Glasgow/Paisley
Hello,I have been having issues for around 3 weeks now, where my phone shows signal & 5G but i am unable to make/receive calls and/or connect any data. This is intermittent and generally whilst driving occurs at the same parts of the M8. It is comple...
Resolved! All incoming calls are diverting to voicemail
Has anyone else experienced this recently? all my incoming calls have been diverting to voicemail. on the call list it says 'call answered on another device. I turned everything like focus and voicemail off. Turned off all my other devices like my Ap...
Data signal suddenly really weak
Hello. I am at my wit’s end here… For the past week and a half my data signal has been showing 1 bar, maximum 2 every single day. I have unlimited 4G data and have never had an issue with this before unless I go out to the countryside. I have been in...
