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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

Ee shop cant purchase

Trying to purchase a sim only deal from website for a phone I already have but when you click on buy it says to login or register whst I have done then it just takes you to a screen to add accounts nowhere I can find how to complete purchase. Thanks

Administrator

My kids were playing with my fone and I have no idea how they did it but since they had it it's not letting me do certain things saying "this phone is managed by your administrator ". Some app called "mobi control" has something to do with it.  Can y...

Webby18 by Investigator
  • 511 Views
  • 4 replies
  • 0 Helpful

DNS

Hi everyone is there anyone can solve the DNS change issue on new smart rooter? I think there is no way to change it.any help???

Topping up

I had to buy a top up voucher but ended up not getting my boost...I normaly top up online with no problem...So I have to pay for every call and txt with no mobile data..All because i lost my bank card..Totally guited...

Wi-Fi calling not working on Apple Watch

Hello,  I have an iPhone SE 2020 on EE network and an Apple Watch (Wi-Fi only). I have everything set to enable Wi-Fi calling on my Apple Watch but it doesn’t work. Here is my set up on iPhone: Settings app > Phone > Wi-Fi Calling on this iPhone > ON...

Declined top-up due to fraud

I always top-up using my card through the text service but my most recent top-up was declined. After calling EE they stated that the bank had contacted them stating there had been suspected fraud. The bank have never contacted me nor blocked my card,...

Katy589 by Investigator
  • 669 Views
  • 2 replies
  • 0 Helpful

Re: Lost all my passwords!

Hi there I've recently also lost our new Mobile EE WiFi password. I have read your instructions to this person, but would like to understand how resetting the device will give me a new password? Do I not need to set one up somewhere? Many Thanks Dené

Can't connect to EE broadband with certain devices

Certain devices of mine won't find my EE broadband however they do find other neighbours WiFi and my phone's hotspot when I turn it on.  These devices work fine when connected to other WiFi or my hotspot so it is definitely the EE broadband that is t...

Jamesw13 by Investigator
  • 2618 Views
  • 6 replies
  • 0 Helpful