I'm not receiving an email so that I can confirm my ee perks registration

[Clairebear82]

Hi there, I have not received my verification email even though I have checked junk/spam and now when I log in, it says my account has been deactivated as I didn't register. Could someone please help me get a code?

[Katie_B]

Hello @Clairebear82. 

Welcome to the EE Community.

I would love to help you get logged in to your PERK account. 

When you have a moment please check your private messages. 

Katie 🙂

[Clairebear82]

No this was never solved. I re registered but the email still hasn't come through abd that was 3 weeks ago. Not really sure what else to do!

[Leanne_T]

Morning @Clairebear82

Thanks for coming back to us. 

Did you use your work or personal email address? 

Leanne.

[Clairebear82]

Hi, I used my work email and its not in spam either 

[Leanne_T]

Hi @Clairebear82

Could you check with your IT department to see if the email has been blocked? 

Leanne.

[Clairebear82]

I have already but they haven't found anything 

[Leanne_T]

Thanks @Clairebear82

I've sent you a private message for some extra details 🙂

Leanne.

[Clairebear82]

Ok

[Clairebear82]

Hi Leanne, this issue never did get solved and I need a code for my daughters phone now. Please could you assist me again.