Sim Card

[Rach72]

Hi,

I upgraded my mobile yesterday from an iPhone 8 to an iPhone 11. The new handset is due to arrive tomorrow.

I had a text from EE this morning to say that my new sim card has been dispatched and a link to click on to register the new sim when it arrives.

I’m confused as to why they are sending a new sim card, I thought I could just put the old sim card from my iPhone 8 into the iPhone 11.

Can anyone clarify this for me, please?

[bristolian · Accepted solution]

Hello @Rach72 

EE often supply a replacement SIM incase, for whatever reason, you can't use your existing SIM or it doesn't fit your new phone.

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@Rach72 wrote:

I’m confused as to why they are sending a new sim card, I thought I could just put the old sim card from my iPhone 8 into the iPhone 11.

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Indeed you can. Both the iPhone 8 & iPhone 11 use a Nano-SIM (check here ) so absolutely that is the best thiing to do.

[Rach72]

@bristolian Thanks mate! 👍

[Leanne_T]

Glad you got the help you needed from the community @Rach72

Enjoy your new phone 🙂

Leanne.