How do I stop receiving a paper bill?

[Yvonned]

I've called 3 times requesting they stop and still I get my paper bill and a £2.50 charge

[Leanne_T]

Hi @Yvonned

Thanks for coming to the community. 

I'm sorry to hear this, when was the last time you spoke to our Mobile Care team to stop paper bills being sent to you? 

Thanks 🙂

Leanne.