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Re: How do I stop receiving a paper bill?

Yvonned
Visitor

‎09-10-2021 09:58 AM

I've called 3 times requesting they stop and still I get my paper bill and a £2.50 charge

0 Helpful
1 REPLY 1
Leanne_T
EE Community Support Team

‎09-10-2021 10:01 AM

Hi @Yvonned

 

Thanks for coming to the community. 

 

I'm sorry to hear this, when was the last time you spoke to our Mobile Care team to stop paper bills being sent to you? 

 

Thanks 🙂

 

Leanne.

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