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Re: Delivery

Mohsinirshad84
Investigator
Investigator

Hi 

I had ordered my pay as you go phone nearly 10 days ago but i have not received no delivery or any update.

All i have received is an email on the day i placed my order which states that i will receive a text message from pdp before the delivery.

Money also have not been taken out from my bank account. 

 

4 REPLIES 4
Leanne_T
EE Community Support Team

Hi @Mohsinirshad84

 

Welcome to the community.

 

Which device have you ordered?

 

Could you let me know the size and colour?

 

Speak soon 🙂

 

Leanne.

Hi 

Thank you for your reply, its Samsung A21s

And order was placed on the 26th of November.

 

Hi again ,the colour is black

Leanne_T
EE Community Support Team

Thanks @Mohsinirshad84

 

Thanks for coming back to me.

 

The Samsung A21s is showing in stock and expected dispatch within 1 day.

 

I would suggest giving us a call, our Pay as you go Care team can check your order for you and give you an update 🙂

 

Leanne.