Prompted to make a new community username when you already have one?

[Sorcha]

If you have been prompted to create a new EE Community username when you are signing in, but you already have one, here are the steps to take to get the issue fixed.

• Create your new username
  
  
• Let us know in the replies to this post, please include your original username
  
  
• Please keep the new user profile open until we have made the change, once we have done this you will automatically be logged in with your original username. 

Thanks
Sorcha 

[Sorcha]

Hi @Profile closed 

I've had a look at the two accounts in the background. The two accounts are set up with different email addresses so I will need to drop you a PM to confirm some details with you. 

Thanks

Sorcha