Problem downloading esim to watch
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28-02-2021 05:26 PM
I have been trying for 2 days now to get this setup, the latest error is problem downloading esim when trying to setup then mobile data on a s6 cellular Apple Watch. It says it can take up to 4 hours but I was on the phone to EE at 10am as originally they had set me up as a family plan not a paired personal plan, With that sorted this is the error I’m facing
now, I have re-paired several times and made sure WiFi is off but it’s not having any of it.
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28-02-2021 09:35 PM
When I was having trouble getting mobile data set up on my Apple Watch a while back, I was given this number. From memory it gets you through to the Apple Watch team. My mobile data was up and running shortly after I called them.
0800 079 5330
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01-03-2021 08:03 AM
Hi @Deuteronomy.
Welcome to the community.
I see you've been given some great advice from @Fatboy71.
I'd recommend giving this number a call so they can help you further.
Let us know how you get on.
Jon
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18-11-2021 06:11 PM
Did you get this sorted - I am having the exact same problem. I was also set up with the Family Plan in error, they switched me over to a Paired Plan but now I am having the same issue getting the data plan added

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