The EE Community

EE App

What absolute crock of , joined EE mobile and broadband in March and still unable to access the alleged App, got to be close to 30 calls to guides and technicians plus visiting EE shops and not one person has been able to get access for me after movi...

Can I use TP Link Deco Mesh with Smart Hub Plus (SH30A)

Hi all. First post here.Switching over from Plusnet BB to EE Fibre 67 Essentials this Friday and want to get everything prepped my end as I work from home and cannot afford too much disruption / drop out switching over.Current set up is TP-Link Arche...

No NOW TV HD channels after 'migration' from BT

Hi,Was a BT customer for years (TV and Broadband), and against my better judgement I have allegedly  fully migrated to EE after my contract with BT was about to run out.First attempt at switching was unsuccessful, apparently the order just vanished i...

EE GameCard incorrect PIN still not resolved

Hi,Despite the 2 previous posts about this being marked as resolved it still hasn’t been. I’ve emailed waivpay as instructed but other than a generic email saying they’re looking into this, I’ve received nothing else in over a week.I purchased the pr...

Wifi Controls not connecting new devices

Hi, Since turning on wifi controls in the app any new device cannot connect to the wifiA new brand new Iphone from the box doesn't connect, an previous laptop doesn't connect and another work laptop that connects via the wps button doesn't connect. I...

How to activate EE one

A bug in EE application with Scam Guard

Hello, I just found that when you want to upgrade a sim only tariff - it adds Scam Guard price 2 times. On the video you can see that base tariff price is 17£, but if I add Scam Guard on the first screen it changes price to 18£ and then on checkout p...

Phone Order

HiPlaced an order for a phone 2 days ago, not had any confirmation of the order.  Tim