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Community Activity
How to give positive feedback to customer service team
Good evening, Today I spoke to a gentleman, his name was Chris. It would have been good if I asked what his last name was. He was excellent and really helpful with my query. Guided me through what he would have suggested me to do in my previous call...
Resolved! Reminders List?
Hi there, just moved over to EE TV from Sky so still getting to grips with the finer points of the interface. Under 'My TV' I can see which programmes I've set to record, but I can't see which programmes I've set reminders on. Is there a way to see...
Slow download speed despite strong 4G or 5G signal
HiIn some areas I find that even though my phone has a medium/strong 4G or 5G connection, the internet is virtually unusable as the download speeds are less than 1Mb. There doesn't seem to be a pattern, though some areas seem more prone than others.F...
Roaming
Hi, do I need to activate the roaming service or will it automatically switch on when I arrive abroad?
XBOX gamepass link not working
I cannot activate my gamepass with the links provided by EE. Is there any other way to do this? I am finding it hard to reach someone who can help me
Unlimited Full Works with Netflix on an iPhone
I have an iPhone and am looking to upgrade my contract. I wanted the Unlimited Full Works but specifically want Netflix premium as an add on. I see the iPhone version of this package lacks that option. If I was to opt for what I assume is the Android...
Oops! Your tracking timed out. Search again for the latest info on your order.
Trying to track my order Just shows Oops! Your tracking timed out.Search again for the latest info on your order.
Mobile data enquiry
Please could you tell me if I have unlimited data allowance please
Watchlist now on EE Apple TV
Lovely surprise to open the EE TV app to see it’s been updated with watchlist feature. This was on my wish list. Excellent addition.
