Community Activity

ESIM not working

I had issues transferring my eSIM I spent an hour chatting to get it resolved, it took almost 24 hours to work and not just another 24 hours after working it’s dropped off. I have tried to reach out on the app but it keeps referring me to call 150 or...

Allang90 by New Member
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Daniel Hadzhiev

  I want to write online with your collaborator..how do I do it? 

DSAR Request

EE have now failed twice to fulfill a DSAR request. Once they provided half the information and as a result said they would submit a new request and send all the information. They are now saying this wasn’t actioned, despite me have a privacy request...

Wilkslee by Investigator
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Just want to see my plan details

All I want to go is look at my bloody plan for my phone, it's been nearly 2 weeks now , I'll keep wasting my time calling. Getting new people every time keep going through the same old thing. And then get a call saying my case is closed. But we're st...

Continual Orange Light

Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...

Alzyaman by Explorer
  • 79 Views
  • 8 replies
  • 2 Helpful

Stuck With EU Roaming

I'm currently in the US and up until now my phone's been working fine then all of a sudden,nothing. I'm stuck on the EU roaming plan, can't call to change, can't text to change. Had to pay the £5 per day just so i can access my phone.I've been on the...

No Internet and no resolution

I've lost my broadband connection since Monday, I am able to connect to the WiFi but can only access the EE page with the following error message. After logging in, I'm rerouted to the EE homepage. I called up the EE support line only to be told that...

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Chloey9 by Explorer
  • 60 Views
  • 6 replies
  • 1 Helpful