Ordered phone but no info

[KJDonnelly1]

Despite paying for a upgrade yesterday. I've had no further information.

Is there a email address for issues

[Katie_B]

Hello @KJDonnelly1. 

Thanks for coming to the community. 

What phone did you upgrade to?

Please also provide colour and memory size. 

Did you do this over the phone or online?

Katie.

[KJDonnelly1]

[Katie_B]

Hi @KJDonnelly1. 

I have not approved this image as it contains personal information. 

I have been able to see the device you ordered and can see it is in stock and ready for dispatch. 

Have you tried tracking your order using the online order tracker?

Speak soon, 

Katie 🙂