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17-11-2020 09:34 AM
Ordered a new ipad, 3 weeks ago and still no information on delivery, says order confirmed...3 weeks later...still nothing...
17-11-2020 12:19 PM
Hi @claire92,
Welcome to the EE Community. 🙂
Which model did you order and on what date?
Thanks
James
17-11-2020 02:22 PM
Hi
It was a ipad 10.2 2020 36gb in rose gold
Cannot confirm 100% the date as i have lost the confirmation email but ill say it was a thursday either 2 or 3 weeks ago.
Hope to get this sorted as it is needed for xmas
Thanks
17-11-2020 02:37 PM
Hi @claire92,
That model is currently dispatching within seven days. Please get in touch with Customer Care so a member of the team can check the status of your order.
Thanks
James