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Order

claire92
Explorer

Ordered a new ipad, 3 weeks ago and still no information on delivery, says order confirmed...3 weeks later...still nothing...

3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

Hi @claire92,

 

Welcome to the EE Community. 🙂

 

Which model did you order and on what date?

 

Thanks

 

James

Hi 

 

It was a ipad 10.2 2020 36gb in rose gold

 

Cannot confirm 100% the date as i have lost the confirmation email but ill say it was a thursday either 2 or 3 weeks ago.

 

Hope to get this sorted as it is needed for xmas 

 

Thanks

James_B
EE Community Manager
EE Community Manager

Hi @claire92,

 

That model is currently dispatching within seven days. Please get in touch with Customer Care so a member of the team can check the status of your order.

 

Thanks

 

James