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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2648 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15504 Views
  • 51 replies
  • 65 Helpful

SIM Card

Hi, I’ve requested a nano sim card for my new phone last Saturday but it seems that my existing sim cards was deactivated and I can’t make or receive any phone calls.  Your help will be much appreciated. Kind Regards,Peter 

PB1777 by Investigator
  • 1097 Views
  • 5 replies
  • 0 Helpful

Lost my phone

I've lost my phone that's on contract, I forgot to add insurance when I took got the contract. Would it be possible to add insurance and get a replacement device? 

Kwr01 by Visitor
  • 1080 Views
  • 2 replies
  • 0 Helpful

Lost in car connectivity

I've used my Huawei P20 in my Ford Fiesta for almost 2 yrs with no issues. Usually plug in via USB and Google maps pops up on the car console. Nowadays is says unable to connect on my phone and takes me to a website called Smart Device Link (SDL). As...

Simwok87 by Explorer
  • 1069 Views
  • 3 replies
  • 0 Helpful

Resolved! Activate sim/ what is my new phone number?

I am currently waiting for my new sim to activate but there is no information in the sim pack regarding the phone number associated with the sim. It seems that knowing the phone number is the first step for many tasks, even for posting this question....

new sim setup

hello, a friend has given me an samsung j3 which I need as my old phone does not have wifi/data and I need to download thenhs app. The previous contract was with vodaphone but I am now on ee. I have installed an ee sim and wifi is running. Will my nu...

rbbarnet by Explorer
  • 1098 Views
  • 3 replies
  • 2 Helpful

Order

Ordered a new ipad, 3 weeks ago and still no information on delivery, says order confirmed...3 weeks later...still nothing...

claire92 by Explorer
  • 858 Views
  • 3 replies
  • 0 Helpful

Resolved! from usa to uk

Hi im moving to London and I need a phone i am not sure how i can get a sim card to the flat im moving in, i do not have an uk number only my american one and when i tried to purchase the sim it wont allow me to add my actual number how can i purchas...

Anyone have an unused eSim QR code I can have?

Hi, I have a trade in package for my old phone that needs to be sent today, I can't get my eSim off it without a QR code (which EE were supposed to have posted priority on Friday). There was no eSim pack in my post delivery today and EE could do noth...

Shauns65 by Investigator
  • 767 Views
  • 3 replies
  • 0 Helpful

Resolved! Dongle inbox

I'm half way through the upgrading process, in the checkout area, and I've had security code sent to my inbox. How do I access my inbox ?

GerryQ by Investigator
  • 2433 Views
  • 3 replies
  • 0 Helpful