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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2649 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15521 Views
  • 51 replies
  • 65 Helpful

No confirmation or delivery date

I called and reported my phone broken yesterday and ordered a new one.I was told it would be here today and I would receive the confirmation and delivery updates to my partner's phone the one I called off. We have received neither.I can't call to cha...

Resolved! Can I use a PAYG SIM card for my EE pay monthly contract?

Hi, I have bought the 200gb plan on a 24 month contract and have been sent a SIM in the post, however my old contract has ended and therefore im currently without any mobile or data until the new sim arrives. I was wondering if its possible to use a ...

Transferring my Virgin mobile to EE

I already have one mobile with EE. I have another mobile with Virgin and want to transfer this to EE. I have a PAC from Virgin. How do I send this to EE?ThanksNeal

stoneyneal by Established Contributor
  • 1561 Views
  • 7 replies
  • 2 Helpful

Resolved! Phone returned to ee due to their mistake

So upgraded my phone on Thursday got email to say I would get in on Friday email from dpd with a time when it went past that time I checked with dpd and it said it was being returned to ee went in dpd chat and they told me ee hadn’t put a house numbe...

Jen841 by Visitor
  • 2162 Views
  • 1 replies
  • 0 Helpful

Pre order 12 pro max

So I pre ordered the 12 pro max which was of course released on the 13th. When can I expect to get the phone?  

Apple SE Watch

Hi I want to add an Apple Watch SE to my existing plan.  I was planning on gifting this watch to someone else, they do have an EE account, was just wondering will they be able to use date etc from their existing plan or will there be an additional co...

How can I track my Pre-Order?

I ordered a 256GB IPhone 12 Pro in store on the 25th of October, I was made aware of the wait time of 14 days which has passed. Obviously with lockdowns I expect some delay.... how can I track my order as the email I received only has a transaction n...

Reaper89 by Contributor
  • 2428 Views
  • 12 replies
  • 0 Helpful

Resolved! Somehow ordered wrong phone

Hi,  Damn if I haven't just realised I've G I tv the wrong phone somehow..?!,?I wanted the galaxy note 20 ultra and somehow I ended up with the Note 20 I don't know how it happened but can I get it swapped over?? 

WebbyG by Investigator
  • 3262 Views
  • 5 replies
  • 4 Helpful

Update fold

Update your fold November security patch is available for it 

liggerz87 by Established Contributor
  • 870 Views
  • 2 replies
  • 0 Helpful