Order

anikaayub2
Investigator
Investigator

‎15-12-2021 01:02 AM

Hi  I placed an order for the  I phone 13 pro max on the 27th November  but I still haven’t received an email of when I should be receiving the phone or how long It’s going to take.i was wondering if I could get update regarding the phone.

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4 REPLIES 4
Northerner
EE Community Star
EE Community Star

‎15-12-2021 06:21 AM

Hi @anikaayub2 

 

Have you checked EE order tracking?

 

https://myaccount.ee.co.uk/orderdetails

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Christopher_G
EE Community Support Team

‎15-12-2021 08:15 AM

Which colour and memory size did you choose, @anikaayub2?

 

Chris

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anikaayub2
Investigator
Investigator
In response to Christopher_G

‎15-12-2021 09:21 AM

The gold I phone 13 pro max 128GB

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Christopher_G
EE Community Support Team
In response to anikaayub2

‎15-12-2021 10:30 AM

Thanks, @anikaayub2

 

The current delivery timescale for that model is to expect dispatch within 21 days. DPD will be in touch when it's ready to deliver.

 

Chris

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