Order

anikaayub2
Investigator
Investigator

‎15-12-2021 01:02 AM

Hi  I placed an order for the  I phone 13 pro max on the 27th November  but I still haven’t received an email of when I should be receiving the phone or how long It’s going to take.i was wondering if I could get update regarding the phone.

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4 REPLIES 4
Northerner
EE Community Star
EE Community Star

‎15-12-2021 06:21 AM

Hi @anikaayub2 

 

Have you checked EE order tracking?

 

https://myaccount.ee.co.uk/orderdetails

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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Christopher_G
EE Community Support Team

‎15-12-2021 08:15 AM

Which colour and memory size did you choose, @anikaayub2?

 

Chris

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anikaayub2
Investigator
Investigator
In response to Christopher_G

‎15-12-2021 09:21 AM

The gold I phone 13 pro max 128GB

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Christopher_G
EE Community Support Team
In response to anikaayub2

‎15-12-2021 10:30 AM

Thanks, @anikaayub2

 

The current delivery timescale for that model is to expect dispatch within 21 days. DPD will be in touch when it's ready to deliver.

 

Chris

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