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Order and delivery of a new device

Kimkim1010
Contributor
Contributor

‎07-06-2020 12:50 PM

I placed an order yesterday for a iPad I got an email saying it’s being processed and nothing more just wondering how long it takes 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎07-06-2020 02:32 PM

Hi @Kimkim1010 

 

Have you checked EE order tracking? 

 

https://myaccount.ee.co.uk/orderdetails

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Kimkim1010
Contributor
Contributor
In response to Northerner

‎07-06-2020 02:43 PM

I have even tracked it and just says the same thing 

0 Helpful
Kimkim1010
Contributor
Contributor
In response to Northerner

‎07-06-2020 03:04 PM

Yes I have and it just says can't find order my email said prossesing and will get a message when delivery 

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