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Order and delivery of a new device

Kimkim1010
Contributor
Contributor

‎07-06-2020 12:50 PM

I placed an order yesterday for a iPad I got an email saying it’s being processed and nothing more just wondering how long it takes 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎07-06-2020 02:32 PM

Hi @Kimkim1010 

 

Have you checked EE order tracking? 

 

https://myaccount.ee.co.uk/orderdetails

 

Thanks



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Kimkim1010
Contributor
Contributor
In response to Northerner

‎07-06-2020 02:43 PM

I have even tracked it and just says the same thing 

0 Helpful
Kimkim1010
Contributor
Contributor
In response to Northerner

‎07-06-2020 03:04 PM

Yes I have and it just says can't find order my email said prossesing and will get a message when delivery 

0 Helpful