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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 2649 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15520 Views
  • 51 replies
  • 65 Helpful

Super slow connection

Hi , I’ve got a 4g mifi with unlimited data on , starting from this morning the connection is very very slow like 2mbs , usually it’s like 30mbs . It’s something going on with EE ? Or it’s just me? Let me know because it’s really boring staying home ...

Elibb88 by Visitor
  • 684 Views
  • 1 replies
  • 0 Helpful

SIM for iPad

I have just purchased a used iPad Pro and as I have a Samsung phone I have been told I need to get a SIM to use the iPad outside the house.  Do I get a data SIM  and if I do will I be able to make calls on it or do I get a phone SIM with the same num...

Order and delivery of a new device

I placed an order yesterday for a iPad I got an email saying it’s being processed and nothing more just wondering how long it takes 

Do I need to use the new sim?

Hi,  I received my new upgraded phone yesterday which came with a new EE SIM card. I set up the phone and popped my old SIM card in and it has been working fine.However, when I logged in to my EE app, it is displaying my phone number as the one on th...

Bethan2 by Visitor
  • 1142 Views
  • 1 replies
  • 0 Helpful

Sim swap

I got my son a sim for an old galaxy but on my account where I pay monthly for him. I now want to give him my iPhone and not sure I go about swapping the sim without messing my account up. Any ideas would be greatly appreciated 

Need a nano SIM for my new handset

Hi. I will be ordering a new handset which requires a nano SIM. I attempted to order a new SIM via the website for £1.50 then got a text saying my account was not registered. That doesn't make sense. Please can you tell me how to order a new SIM  Reg...

grey2041 by Investigator
  • 473 Views
  • 1 replies
  • 1 Helpful

Resolved! Data only SIMs

We have a "data only" SIM in a TP-LINK router, which provides us with our home broadband. It works fine. The only problem is that we're capped at 50GB/month, and with the advent of covid-19 and Zoom conferences this is no longer enough. We were able ...

MWwoman by Contributor
  • 3971 Views
  • 18 replies
  • 7 Helpful

Can't upgrade, but contract ended

I have 2 contracts with EE; mine and fiance's. I just upgraded fiance's - no issue. Mine says the contract run from August 2017-2019, so should be more than long enough ago to upgrade, but currently says "You are not able to upgrade at this time". I ...