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Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

xmas.jpg
Sorcha by Former EE Community Manager
  • 3076 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 16715 Views
  • 51 replies
  • 65 Helpful

SIM card not working

Hi, last night my mobile signal completely turned off, factory reset the iphone and made no difference. Put my sim in different phone and works. I’ve also tried different network providers in the phone and that works. Please help.

Jason3455 by Investigator
  • 760 Views
  • 5 replies
  • 0 Helpful

Resolved! Incorrect data

Good morning, Recently moved and the wire broadband here is truly awful but the 4G signal is superb so I opted for a 4G mobile broadband setup. The speed and signal strength is fantastic. However, after squeezing out my average data usage from my pre...

Early upgrade

I have paid for an early upgrade and placed an order for an iPhone which stated it was in stock. The following day I received an email stating the phone wasn't in stock but the upgrade fee has still been taken out of my bank. My account is in credit ...

Gemma555 by Explorer
  • 537 Views
  • 3 replies
  • 0 Helpful

Resolved! T Mobile to EE

Hi, I have recently switched my very old T-Mobile monthly sim plan to a new EE sim plan. I did this through the online chat service & I have been sent a new EE sim card through the post but it has a new number associated with it. Do I really need thi...

blobbyrob by Investigator
  • 2458 Views
  • 5 replies
  • 1 Helpful

No delivery

I ordered a Samsung active smartwatch on the 4th and received a confirmation email but still have not received a delivery date? 

Sim, e-sim

Hi I would like to ask whether there is a possibility of buying two SIM cards and Esim. My one Sim Samsung Galaxy Note 10+ 5G and other Esim your Samsung Galaxy Watch.

Data usage

Hi, I've bought 10gb add on, but on 4th June should start my monthly plan data. The thing is at this moment i see just how many gb left from add on and. Why i don't see my standard monthly plan data? Thanks 

Sim Cards

I have recently upgraded my phone and have also received a new sim with a different number. Should I just use my old sim or will my new sim need activating with my original phone number? TIA 

Juff76 by Explorer
  • 499 Views
  • 2 replies
  • 0 Helpful