No update on order

[bowman207]

This is shocking it’s been just short of a month no messages no updates to deliver what is going on,not much help on here either 

[BrendonH]

There is no account access on here.

If you haven't received any info have you tried looking at the order tracker?

What device did you order? Color size etc as well.

The iPhone 13 and Galaxy S range there is supply issues due to a global shortage in components.

[Leanne_T]

Hi @bowman207

Thanks for coming back to the community. 

Which device did you order? 

Could you let us know the size and colour? 

Leanne 🙂

[bowman207]

It was the iPad 2021 in silver I tried tracking and it’s not working 

[Christopher_G]

Hi @bowman207

The current delivery guidance for both silver iPad 2021 devices is to expect dispatch within 28 days.

DPD will be in touch when it's ready to deliver.

Chris

[bowman207]

It is now well over 28 days and still no update and tracking still not showing.

[Christopher_G]

What date did you order, @bowman207?

Chris

[bowman207]

Hi thanks for getting back to me it was the 6th of October 

[Christopher_G]

Thanks, @bowman207

Was it the 64GB or 256GB version?

Chris

[bowman207]

The 64gb silver