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11-11-2021 11:27 PM
I have been waiting for my new phone since 27th September. A tech guy Aidan brought it to me but I had no id ( didn’t update my passport due to COVID). I phoned up and spoke to lewis from Sheffield he said sometimes the tech guys keep the mobile.
12-11-2021 07:24 AM
Hello @Nicki79.
Welcome to the EE Community.
Do you have any other form of ID?
If your delivery is not successful the phone will be returned to EE.
Katie 🙂