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Wrong pack

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bgoodacre4
Visitor

‎12-11-2021 12:47 AM

Hello I've topped up £30 and only got a £15 pack what can I do

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1 SOLUTION

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Katie_B
EE Community Support Team

‎12-11-2021 07:22 AM

Hi @bgoodacre4. 

 

Welcome to the community. 

 

If the wrong pack has been activated I would recommend contacting our customer care team on 150 who can help further. 

 

Katie.

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Katie_B
EE Community Support Team

‎12-11-2021 07:22 AM

Hi @bgoodacre4. 

 

Welcome to the community. 

 

If the wrong pack has been activated I would recommend contacting our customer care team on 150 who can help further. 

 

Katie.