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Timescale for phone arrival

Heldrea
Visitor

Hi I ordered my upgrade phone on 06/11/21 . It’s the iPhone 11 . When can expect to receive it , normally when I’ve up graded I would have got my new phone by now . 
can I ask what the delay is ? 
thanks in advance 

Helen 😁

2 REPLIES 2
Leanne_T
EE Community Support Team

Hi @Heldrea

 

Thanks for coming to the community. 

 

Which size and colour iPhone 11 did you order? 

 

Thanks 🙂

 

Leanne. 

LeahB90
Visitor

I ordered mine 11/10 and still not received. My colleague spoke to EE this week about upgrading his phone and they said iphone 11's likely wont be in stock until end of November/early December ><