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Wardy69
Investigator
Investigator

‎10-09-2021 05:57 PM

Hi,

 

yesterday I ordered the new Galaxy watch 4 over the phone as per my upgrade and paid for next day delivery. The lovely woman I was speaking too confirmed it would be delivered today but it still hasn't arrived. 

 

I never received any sort of confirmation email so I can't track the order. 

 

I have however received an email confirming the trade in pack has been sent to me, as I'm trading in my current Galaxy watch 46mm 4G. 

 

Can anyone help? 

0 Helpful
12 REPLIES 12
Christopher_B
EE Employee
In response to Wardy69

‎11-09-2021 09:28 AM

@Wardy69 please let us know how you get on.

 

Thanks 

 

Chris

0 Helpful
Wardy69
Investigator
Investigator
In response to Christopher_B

‎12-09-2021 12:14 AM

So I called after work today and it turns out the watch is actually out of stock and unfortunately they can't give me an estimated delivery date.

 

It's just a waiting game for now. 

 

Cheers 

0 Helpful
Christopher_B
EE Employee
In response to Wardy69

‎12-09-2021 08:46 AM

Hi @Wardy69

 

Thanks so much for coming back to us and letting us know.

 

Thanks 

 

Chris