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Broadband connection issues.

Our iOS devices find it difficult to automatically connect to our EE router/modem, even they are set up to do so. this happens almost every time we turn them on. Why?

Keith-R by • Visitor
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  • 2 replies
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New EE TV sign up and issues assigning existing NOW TV to EE TV acc.

I signed up for EE TV by phone yesterday. I've migrated my existing Netflix account using the link EE provided.The activate Discovery + link just logs me in to my ee account. So I can't activate that. I need to resolve this.I have an existing NOW TV ...

Cannot Select from Channel Guide

I have  new TV Box Pro, and all of the Apps are working fine - all over Broadband with no aerial connection.I can see all of the channels on the Guide, and the list of programmes, but if a select a programme, I receive a black screen and then a IPC60...

Dmella by • Visitor
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  • 0 replies
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1.6 gbps broadband and EETV

Hi I can't believe EE are ignoring customers who want to get EETV and are already paying a premium price for their 1.6 gbps broadband. I have Sky Stream and its rubbish and would move to EETV if I had the choice - I am being penalised for wanting the...

Problem accessing my Broadband account

Help!!!! I've also had a problem accessing my Broadband account via my online account. I've contacted EE more than 5 times to ask them to add my Broadband account so that I can manage it online (or even access my bill. Each time they tell me it will ...

mechret by • Investigator
  • 181 Views
  • 8 replies
  • 0 Helpful

Discovery Plus Activation Issue

We've been with BT for many years and when renewing contract last month like many we were moved to EE. As well as Broadband we opted for Discovery Plus Premium. Tried to activate Discovery Plus after the Broadband went live, wouldn't work but was tol...

smc14 by • Contributor
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  • 0 Helpful

How silly

Just coming back to ee tv /full fibre broadband got an active full fibre connection? For some unknown reason I cannot have a TV box sent to me now and started to using them straight away I have to wait till the 23rd of this month to have my boardband...

Lee14801 by • Established Contributor
  • 37 Views
  • 3 replies
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Resolved! BT Hub 2 problem

I had full fibre installed in August 2024 and signed on for 500Mbs contract. It was OK for the first 10 days then the Hub2 I had  when I connected with the copper cable, the speed out of the router dropped from 360Mbs down to below 60Mbs. After a lon...

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