No Sim Showing
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10-04-2021 07:27 AM
Hello. I currently live in China and have an EE U.K. phone number. The number was last used at the beginning of October, when I first arrived in China, but I am continuing to pay the contract monthly for this SIM as I wanted to keep the number. I have just tried to use the SIM for the first time since October and when I put it into my spare iPhone it says No Sim. Please can someone advise me as to why it is not registering that the sim has been inserted? Thank you.
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10-04-2021 08:16 AM - edited 10-04-2021 08:16 AM
Hi @rosewinter4
Thanks for coming to the community.
Is the iPhone unlocked or an EE phone?
Does the SIM work in any other phone? if you have been able to try this?
Speak soon 🙂
Leanne.
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10-04-2021 09:24 AM
@rosewinter4 does that phone work with other Sim cards ? Have you put the EE Sim card in that device the correct way round ? Providing your paying your contract there is no reason why that Sim card will not work in that device unless it is broken or the device has a fault or the sim is the wrong way in the device.
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10-04-2021 09:49 AM
Is it on contract or PAYG?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
