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21-04-2021 05:31 PM
Can anyone shed any light on this please.
I moved to EE today after 25 years with Vodafone ... I have an iphone 12 Pro (unlocked) and I ported my number. The phone number has ported ok and is working but not the data. I cannot access the internet . Ive spoken with EE support in ireland, newcastle and timbucktoo but no-one has a clue why my internet isn't working
Ive reset the networks settings etc etc , switched phone off etc etc but now they are saying 'it may take another 24 hours' is this true or am i being fobbed off?
any help would be appreciated.
21-04-2021 06:00 PM
@Mx1987 if you go to settings/General and scroll down to profile is there a profile installed ? if there is please delete it and then restart your device.