Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2646 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15495 Views
  • 51 replies
  • 65 Helpful

Resolved! Tranafering old number from EE to EE

Hi, I purchased new phone with new contract in EE- pay monthly. I cancelled  my old  contract(EE) and got my PAC number. How can I transfer my old number ?

Gift data to mobile broadband

I've recently added 4g broadband to my family account where I have 3 50gb sims on contract.  I can gift between thdm two but not the 4g broadband?

antnkel by Investigator
  • 527 Views
  • 5 replies
  • 0 Helpful

No Internet / Data since i moved from Vodafone

Can anyone shed any light on this please. I moved to EE today after 25 years with Vodafone ... I have an iphone 12 Pro (unlocked)  and I ported my number. The phone number has ported ok and is working but not the data. I cannot access the internet . ...

Mx1987 by Visitor
  • 560 Views
  • 1 replies
  • 1 Helpful

Resolved! MIFI device keeps disconnecting from the Internet.

My MIFI device (Osprey 2 model) has been working fine, with no issues, and then, yesterday it wouldn't connect to the Internet, it then started connecting and disconnecting straight away, saying that there isn't enough signal coverage/strength to mai...

Did delivery

Hi I upgraded my phone over the phone and was told I could track my delivery through the DPD app however I’ve not been sent a code to my emails inbox/junk or received a text message.

Cherry33 by Investigator
  • 418 Views
  • 3 replies
  • 0 Helpful

Can't unlock my second hand device

Hi, I am trying to unlock a Samsung S7 bought couple of years ago and when entering the IMEI number on my EE account it says this device it is not available for unlocking. Is there any way I could know why? and if there is any other possible way to g...

JP49 by Explorer
  • 469 Views
  • 2 replies
  • 1 Helpful

frequeny of use

Hello (not sure if Mobile Network status is the right forum but hey..)im not going to use my phone (EE PAYG) for a few months, I know that after a while the number can get deactivated due to low frequency of use, so just wanted to know how can I not ...

JANL2 by Contributor
  • 504 Views
  • 5 replies
  • 3 Helpful

Resolved! Oppo release. Has anyone had delivery date??

I’m starting to get a little frustrated that I can’t seem to get a definite answer about when my order will be dispatched. Considering it is now release day and it was advertised as delivery expected on release date I’m starting to doubt this is the ...

KLR1303 by Investigator
  • 5892 Views
  • 99 replies
  • 61 Helpful

I have not receive my phone deliver through DPD

Hello, I would like to make a complaint. I didnt receive my order from DPD sine Monday Apr  19th. I called the EE customer service three times , they didn't manage to contact DPD on my behalf. I contacted DPD myself and DPD asked me to contact EE to ...