New pay as you go packs

[Katie_B]

We’ve launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.

Our packs last for up to 30 days and pay as you go customers benefit from:

Name	Allowance
£10 Pack	4GB data, 100 minutes, unlimited texts
£15 Pack	8GB data, unlimited mins, unlimited texts
£20 Pack	15GB data, unlimited minutes, unlimited texts
£25 Pack	30GB data, unlimited minutes, unlimited texts
£30 Pack	60GB data, unlimited minutes, unlimited texts

 

Talk focused packs

Name	Allowance
£1 Talk Pack	10MB, 100 minutes, 200 texts
£10 Talk Pack	2GB, 400 minutes, unlimited texts

 

 

Can I renew my existing pack?

You can renew your existing pack, if you’d prefer, by continuing your agreed card payments or topping up the correct amount. You can do this if you’re within your 90 day repurchase period.

If your 90 day repurchase period has ended, you’ll be able to buy one of our new packs.
You can find out more about how our pay as you go packs work on our Help pages.

[Jon_K]

Hi @janbrads.

Have a look at our pay as you go packs help page for all the information you'll need on choosing, and adding a pay as you go pack 🙂

@HeyJude59 - we currently don't offer an unlimited data plan on pay as you go, if this changes we will let you know.

Jon

[HeyJude59]

Thank you. I figured that was the case from your marketing material: 60GB being the max.

I was wondering, given the confinement demanded by Covid-19, that you could put some thought towards such an offer. Perhaps for the next 3 months? I would be happy to pay £50-60/month for unlimited data during this lockdown phase of the pandemic.

Regards & stay safe!




Sent from my iPhone

[LoGro]

Hi there. Where can I purchase the 60GB pack? I can't see this when I buy new data?

[LoGro]

I need the data for my ipad to create a personal hotspot to connect to my imac.

[HeyJude59]

Thanks Jon. I think that ne payg offer of 63gb & unlimited txts/talk is a good offer. Why not go to 100gb for £50? That’s more than enough to stream your needs for a month?

thanks for your response

gerry

[James_B]

Hi @LoGro,

You can purchase a pack using any of the options below.

• log in to My EE and click packs. Take a look at all the available packs, select one and click BUY, or TOP UP AND BUY
• through the My EE app. Log in and click packs. Take a look at all the available packs, select one and click BUY, or TOP UP AND BUY
• text ALL PACKS to 150 and we’ll text you details on all the available packs and how to buy one
• call 150 and following the menu options

Hope this helps.

James

[LoGro]

Hi James

Thank you! I will try that. In the moment I can only  purchase 10GB double speed for £30. Which lasts about 2 days....

Lori

[James_B]

No problem @LoGro 🙂

James

[LoGro]

Hi James

Sorry, not very techy. I found the 60GB on the app. Is this only for a phone? Or do I get a new SIM delivered for my ipad which uses only data? I'm confused....

Lori

[James_B]

Hi @LoGro,

If you purchase the pack via your app, it will be applied to your phone.

If you would prefer a second SIM card, you can order a new one here.

Thanks

James