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Need puc code to unlock sim

Lara1981
Investigator
Investigator

‎31-07-2021 10:44 AM

I’m trying to find puc code which site says I’m under manage devices in my EE but I can’t find it anywhere. I can’t phone as my SiM is locked either so driving me mad! Any help appreciated 

0 Helpful
6 REPLIES 6
Lara1981
Investigator
Investigator

‎31-07-2021 10:48 AM

Where is manage device? 

0 Helpful
Lara1981
Investigator
Investigator

‎31-07-2021 10:52 AM

My sim is locked so how am I supposed to contact 

0 Helpful
Christopher_B
EE Employee
In response to Lara1981

‎31-07-2021 11:00 AM

Hi @Lara1981

 

Are you using the app or signed in via the website? 

 

Thanks

 

Chris

 

 

0 Helpful
Lara1981
Investigator
Investigator
In response to Christopher_B

‎31-07-2021 11:02 AM

I’ve tried both. Says to use my EE which is app
0 Helpful
Christopher_B
EE Employee
In response to Lara1981

‎31-07-2021 11:04 AM

@Lara1981

 

Are you looking to get a PUK to unlock your SIM card, or a PAC to port your number to another network?

 

Thanks

 

Chris

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎31-07-2021 07:45 PM - edited ‎31-07-2021 07:52 PM

@Lara1981 : You'll find the PUK, to unblock your SIM after too many incorrect PIN attempts, in your online MyEE under Menu / Account Settings / Unlock your SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

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