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Lots of broadband data used whilst away on vacation

radarboy
Explorer

‎31-07-2021 05:00 PM

I recently took a short break (3 nights). Whilst I was away all computers were switched off and the TV wasn't used (the property was completely empty). I just checked my broadband usage and on the days I was away significant amounts of data were both downloaded and uploaded. For instance, on a day I was climbing a mountain elsewhere in the country >24Gb were apparently downloaded and >4Gb uploaded. How should I interpret this and what should I do?

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎31-07-2021 07:21 PM - edited ‎31-07-2021 07:29 PM

The BB usage figures found in your MyEE for BB are wildly inaccurate & not to be trusted.

 

See e.g.. High Upload Data Usage! 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
radarboy
Explorer
In response to XRaySpeX

‎31-07-2021 07:28 PM

To the tune of 0 Gb vs 24 GB?!

 

Many thanks for your reply 🙂

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to radarboy

‎31-07-2021 07:30 PM

Yes.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful