Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This page is no longer active

close

   

For up-to-date information and comments, search the EE Community or start a new topic.

Will my broadband still work if the line it gets plugged into is deactivated?

DaveJeff
Explorer

‎31-07-2021 09:50 AM

 
0 Helpful
4 REPLIES 4
pip11
Scholarly Contributor
Scholarly Contributor

‎31-07-2021 11:19 AM

Only if you switch to broadband without phone.

 

https://shop.ee.co.uk/broadband/broadband-only 

DaveJeff
Explorer
In response to pip11

‎31-07-2021 03:57 PM

So it's an old phone line and I have bought the broadband without landline.
0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to DaveJeff

‎31-07-2021 07:37 PM

All BB except FTTP needs a landline to carry the BB.

 

When you buy BB W/Out Landline from EE you still have a landline but you just don't get a no. or a dial tone & you can't use it for calls. It is never deactivated.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star
In response to XRaySpeX

‎31-07-2021 07:57 PM

@DaveJeff   If your landline is cut off your broadband will not work.

 

 

on a separate note if you don’t want a landline but you do want broadband you can now take out broadband package with EE that do not include a landline phone. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.