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Moving from 4G SIMO plan to 5G

GSDog
Explorer

‎21-09-2020 02:05 PM

I am currently 14 months into a 24 month 4G contract with EE.

 

I have just ordered a new 5G phone elsewhere (not on a contract) and I'd like to use it with my EE SIMO.

 

Do I need to request a new 5G SIM and will my current 4G SIM work on my 5G phone?

 

Many thanks.

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎21-09-2020 02:54 PM - edited ‎21-09-2020 02:54 PM

Your current 4G SIM will work in your 5G phone but if you want to use 5G you will need to upgrade your current 4G plan to a 5G plan.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
GSDog
Explorer
In response to XRaySpeX

‎21-09-2020 03:10 PM

Thank you.

 

Seeing as there is currently no 5G in my area anyhow I will wait until the end of my contract term and/or until 5G is more readily available before upgrading.

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to GSDog

‎21-09-2020 03:13 PM

Thanks! You're welcome 🙂 ! Glad I could be of assistance.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful