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My new i phone 7 is not holding its charge

Ian45
Explorer

My new i phone 7 is not staying charged for long

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Ian45   Are you using the device more because is new ?    Where did you get the device from ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

@Ian45   Are you using the device more because is new ?    Where did you get the device from ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Usual usage , phone from EE

 

Katie_B
EE Community Support Team

Thanks for confirming @Ian45

 

Is your device running on the latest software?

 

Katie 🙂