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Xbox not delivered

Star12
Visitor

Hi,

 

I recently upgraded my phone and only choose this phone as you got an Xbox series S with it. I was told after 14 days I would get a delivery date. It has been over 14 days and I have not heard from EE and I can't get through to them on line as they are busy and I am holding for a long period of time.

How do I receive the Xbox? It is a Christmas present.

Thanks,

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Star12  The Xbox will be dispatched 15-30 days after you receive your phone. You'll get a text message from the delivery company once it's ready to be delivered.  

please see THIS 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.