Forum Posts

Show us your festive pets!

It's been a strange year for everyone this year and I've been really glad to have my little furry friend through it all.    I'd love to see everyone's little companions!    It doesn't have to be a festive picture, the more the merrier.    Here is Odi...

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Sorcha by Former EE Community Manager
  • 2650 Views
  • 9 replies
  • 15 Helpful

Food Glorious Food!

Hi Everyone.   I’m not going to, lie I adore looking at food pictures and reading peoples recipe's and trying to recreate these at home.   I’ve just got a slow cooker (yes, I am way behind the times) but I love it and I’m starting to try new things k...

Leanne_T by EE Community Support Team
  • 15525 Views
  • 51 replies
  • 65 Helpful

Keeping old number

How do you bring an old number across to new and activated EE sim? I have the PAC number for old number but when I click change number in the EE app it just takes me to the generic website

OPDR7 by Visitor
  • 839 Views
  • 1 replies
  • 2 Helpful

PAC CODE online

Hi all  I have been onto my account...and gone to switch provider but it keeps going on to a page that shows me my current plan with no option to port my number. Can anyone help? 

navbedi by Visitor
  • 595 Views
  • 1 replies
  • 1 Helpful

Switching numbers issues

Hi everyoneSo i got my PAC code from my old 3 PAYG sim card and entered it to switch numbers. Today I received the text from EE saying the switching has been completed. However when you call the number (old 3 number on new sim) it goes directly to EE...

Restore/update

Had issue with call announcing on iphone SE2020. Contacted Apple help. Was advised restore/ update. For 5 hours so far, the Apple logo appears for approx 15secs, then is off for 8 or 9 before logo reappears again. Seems like it’s in some sort of loop...

RichQ by Explorer
  • 694 Views
  • 3 replies
  • 2 Helpful

old nokia phone

Im no tech  and im up grading my phone from an old nokia to a all singin all dancin smarty phone. How the hell do i transfere my contacts from an old larger size sim to a tiny little thingy that this new phone will come with????

julie601 by Visitor
  • 544 Views
  • 1 replies
  • 0 Helpful

Moving from 4G SIMO plan to 5G

I am currently 14 months into a 24 month 4G contract with EE. I have just ordered a new 5G phone elsewhere (not on a contract) and I'd like to use it with my EE SIMO. Do I need to request a new 5G SIM and will my current 4G SIM work on my 5G phone? M...

GSDog by Explorer
  • 835 Views
  • 3 replies
  • 1 Helpful

VPN ports - personal hotspot

Hi, I'm not sure if this is the right place to post this but perhaps someone can help? I need to be able to use my iphone as a hotspot for my laptop to be able to access my work vpn.  Currently it won't allow me to and my IT company have said I need ...

JennieM1 by Explorer
  • 898 Views
  • 3 replies
  • 0 Helpful

Galaxy S20 Delivery

Hi I ordered a samsung galaxy S20 128gb cosmic grey on 25/08/20 and have not received an update since the initial email on that day. Is this phone in stock at the moment? Thansk Tim

Timmyboy by Visitor
  • 500 Views
  • 1 replies
  • 1 Helpful

Delayed Delivery

Hi, On Thursday 17th I added the ipad 2020 to my plan which I was told would arrive within 24 hours, my order still says 'order confirmed' and nothing about being dispatched etc. When am I likely to receive this order?