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Mobile network now through UK2.net?

Clarkenhauser
Investigator
Investigator

Does anyone know why my 4G Mobile connection is now routed through UK2.net?  It is slower to make an initial connection.  Previously the connection was always through EE.

7 REPLIES 7
bristolian
EE Community Star
EE Community Star

Hi @Clarkenhauser 

 

Welcome to the EE community

 

Could you explain a little more what you mean?

XRaySpeX
EE Community Star
EE Community Star

Do a manual search of network operators for EE. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Hi Bristolian

 

Until 15 August my speed checker identified my provider as EE.  Which is quire correct, and what I pay for.

 

On 19 August the provider was identified as UK2.net and the initial connection time was slow.

 

I called EE but they blamed my PPoE dish.

 

Is there a connection between EE and UK2.net?  Why has there been a changed I have not been informed about etc.

 

Any ideas for changing back to EE?

 

Regards

 

Clarkenhauser

Hi @Clarkenhauser ,

 

Is speedtest.net able to successfully identify your service provider or does it make the same mistake?

 

Has there been any change in performance between when your service provider was correctly identified versus when it was incorrectly identified?

-- 
Contract SIM: Plan | Data | Usage | Check Status | Abroad | Chat | SMS | APN | PM
Wired: Check Speed | Test Socket | Faults | fast.com | speedtest.net

At an educated guess, you're connecting using an IP address that was previously a UK2 one and has either been recently reallocated or only just brought live by EE

 

This normally corrects itself within a short time, and has no functional impact on your service other than some lookups (such as this speed-test) being incorrect in the meantime.

Which speed checker are you using? Try a diff 1 & see if that correctly IDs your network.

 

UK2.net is a domain host not a mobile network & nowt to do with EE.

 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Hi Everyone

 

Thank you for all responses.  I think I have worked it out.  McAfee VPN was switched on inadvertently.  This must have routed everything through UK2.net and slowed things down?

 

I have switched off VPN and I am back to EE!

 

Thanks again.

 

Clarkenhauser