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Community Activity
Broadband kit arrived but I am changing my home address
Hello, My new EE braodband kit arrived a few days ago. However, we now have plans to shift to a new location. I just got an email asking to return the kit. Should I return it or can they allow me to take the new broadband kit to my new location when ...
I can NEVER upgrade online
I have been with EE for many many years. Everytime I want to upgrade I can't fo it online and have to ring EE, spend ages on the phone and that isn't an easy way to do it when I can't compare options. Last two times they've said I can't upgrade onlin...
Attempting to upgrade
Hello,I am online and attempting to upgrade my old Huawei phone that went out of contract in 2023, to a cheaper deal than I am currently paying ( for a Samsung 25 or similar) but I keep being told that the monthly repayments aren't suitable for my in...
Resolved! Changing from three to EE
<span;>Hi, i currently have a contract with three but am thinking about moving to EE due to issues i had abroad that three did not help with. Ill soon be buying a new phone and wondered if its possible to keep the same number when switching phones an...
I want to add another EE number on my app
I have another EE number i want to link the number on my app
Resolved! Scam to all numbers from 150
I got this text today - from 150. All the numbers on my account t got it at exactly the same time - reported to EE but not able to report that it was to all the numbers. We have unlimited calls and data so guess it’s a scam. “Hi from EE. Heads up - w...
Sim disconnected
Hey I've had my ee sim for years and most of my accounts are still connected to its number which has been disconnected is there a way I can claim this number back and as soon as possible
24month perk discount
Hi I’m on my husband contract and have a 24 month perk discount, but it’s only been 19 months and they say it’s expired and my text I got say can redo when I upgrade, 24 months hasn’t finished why have they took it off when it not been full length of...
Openreach do not want to be reached.
I got a 'reminder' from Openreach to sign and return a works permission form.This was done three days ago and I don't see a way of contacting Openreach.Text message failed and most of their 'help' pages tell people to contact their internet supplier....
WiFi schedule not activating
I have set up some WiFi schedules for my kids, but they don't appear to be kicking in. Is there something else I should be doing?
