Is there a delay on iPhone 12 pro?
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03-11-2020 09:40 PM
When upgrading it said in stock, when speaking to customer service was also told in stock, now I’m checking and it’s just stuck at “pre order accepted” does anyone have any insight?
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05-11-2020 05:34 PM
Hi @Fragil3-p0rter,
The delivery guidance when you placed your order was expect dispatch within 21 days.
Thanks
James
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04-11-2020 08:47 AM
Yes, and i think a big one..
I place my order on the 18/10/2020, it got processed on the 19th.
No sight of my phone and i dont think it will be coming anytime soon... 256gb in blue.
Was advised 2 weeks when ordered, now im being told a month.
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04-11-2020 09:42 PM
What one did you order?
I ordered the 128gb 12 pro pacific blue on the 28th October, however I’ve not herd anything yet and my pre-order is confirmed according to the tracking page.
i was told 21 days when I ordered.
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04-11-2020 09:49 PM
I ordered the graphite 128gb was told in stock next day delivery, then it changed to pre order confirmation, I spoke to someone today in Customer Services and they’ve confirmed that there is a substantial back order and waiting list so I’ll just ride it out.
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05-11-2020 01:10 PM
I ordered a 12 pro on 21/10/20 and no sign of my phone I got told two weeks. Rang yesterday and now saying 28 days! I’m so impatient I just want my phone if I new it would be this delayed I would have waited for the 12 pro max
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05-11-2020 01:16 PM
Hi @Reeree101096,
Welcome to the EE Community. 🙂
Which colour and storage size did you order?
Thanks
James
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05-11-2020 02:03 PM
Hi, the storage size was 128gb and the colour was Graphite.
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05-11-2020 02:12 PM
Hi Thankyou, I ordered a 256gb gold iPhone 12 pro
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05-11-2020 02:24 PM
Hi @Reeree101096,
The delivery guidance when you placed your order was dispatch within 14 days, so I wouldn't expect you to be waiting much longer.
We'll send you a text with tracking details as soon as your delivery slot is confirmed.
Thanks
James
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05-11-2020 02:26 PM
