Is there a delay on iPhone 12 pro?
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03-11-2020 09:40 PM
When upgrading it said in stock, when speaking to customer service was also told in stock, now I’m checking and it’s just stuck at “pre order accepted” does anyone have any insight?
Solved! See the answer below or view the solution in context.
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05-11-2020 04:01 PM
Hi @Regina24,
Sorry, we can't access individual orders via the community.
Please get in touch with Customer Care if you have any concerns about your order.
Thanks
James
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05-11-2020 05:28 PM
I placed my order over the phone after initially upgrading online, that was on the 2nd November, I was told it was in stock, I received 2 emails, the first said my order was winging its way to me then a 2nd came later and that one is simply saying order received? That’s why I’m confused as online at the time of upgrade it stated in stock even up to check out, then I had to speak to C-S to give details of exchange phone and again was confirmed in stock.
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05-11-2020 05:34 PM
Hi @Fragil3-p0rter,
The delivery guidance when you placed your order was expect dispatch within 21 days.
Thanks
James
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05-11-2020 05:36 PM
Ahh right ok, I’ll wait it out and see what happens then, thank you 👍🏼
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05-11-2020 05:58 PM
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05-11-2020 06:09 PM
Hi I ordered two iPhone 12 Pro and is still awaited although I was told that there would be 21 days delivery. The other one that I ordered for my wife is happily in use and she loves it. This was delivered next day albeit it was from Vodafone - just saying. 😞
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05-11-2020 06:18 PM
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06-11-2020 10:32 AM
Hi James,
I have ordered the iPhone 12 pro 512Gb in pacific Blue.
I find it hard to believe that Vodafone has stock and not EE.
Sincere thanks for your help.
J
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06-11-2020 10:35 AM
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06-11-2020 07:10 PM
Unbelievable!! I have place order on 12 pro, blue, 128gb on 21 Oct. today 3rd Nov still waiting..., EE!! You’re disappointment taking in account I have 4 business lines with you. Must admit I love you website which clearly shows this particular Iphone “in stock”
