Installing a phone line

RenegadeGem2476
Investigator
Investigator

‎07-10-2021 10:35 PM

So if I install a phone line from EE, will I have to switch from my current internet provider because I saw it costs £30 to install a line but I only need the line for better WiFi and I don't want or need a landline phone so would I have to switch to EE broadband or can I just get the cable install to be used with my current provider?

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3 REPLIES 3
Chris_B
EE Community Star
EE Community Star

‎07-10-2021 10:50 PM

@RenegadeGem2476   EE will not just put a phone line in for you you. If you have issues with your current provider you need to speak with them about it.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Mustrum
EE Community Star
EE Community Star
In response to Chris_B

‎07-10-2021 11:00 PM

You may be able to transfer your phone and broadband to EE.

 

I would always recommend having your broadband and phone line with one supplier - it saves so many issues if you have a problem with either.

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XRaySpeX
EE Community Star
EE Community Star

‎07-10-2021 11:15 PM

EE don't supply landlines w/out BB but why would you?

 

How can you want a line for better WiFi when you already have a cable BB ISP & you have no use for a landline?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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