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Did anyone purchase an Samsung S21 phone in Septmber and can't claim free gift?

SpencerDave
Visitor

‎03-10-2021 08:54 AM

I purchased me S21 ultra in Septmber and when I go to claim my free ear buds EE isn't listed as an approved retailer?Screenshot_20210919_153503_com.android.chrome.jpg

 

0 Helpful
2 REPLIES 2
Leanne_T
EE Community Support Team

‎03-10-2021 09:14 AM

Morning @SpencerDave

 

Thanks for coming to the community. 

 

I've just checked and EE is showing for me on the Samsung rewards site here, could you try this again? 

 

Thanks 🙂

 

Leanne.

0 Helpful
Ivy86
Visitor

‎07-10-2021 09:13 PM

Hi yes I had the exact same problem! I emailed samsung on Facebook to ask for up to date contact info as samsungs actual website gave me a number which was invalid..thankfully they sent me a link and said I must've been using the Irish link which didn't include ee ..I've created this account to help everyone having the same issue as I found it so frustrating myself! Here's the link- https://2021.samsungpromotions.claims/s21gift/en-GB  

I hope it works for you mine has just gone through..all the best 👌