I have a suggestion for EE. How do I let them know of my idea?
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17-07-2019 08:16 PM
I have a suggestion for EE. How do I let them know of my idea?
I have a suggestion for managing hotspot, at my home and out and about, I always let my friends and family use my hotspot, I have the most data! But sometimes I am running out because they use it all! What I think would be smart is having a page simillar to add-on.ee.co.uk but for managing your hotspot, kicking people off, seeing how much data they have used etc etc. Hope we can get this idea off of the ground! - Harry
I have made a design for this and would love to share it to an EE employee over a private message.
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17-07-2019 10:19 PM
Hi @hb06
Can you not manage this via your device.
I would also remind you that you are legally responsible for any activity these other people are doing/viewing or downloading on your data connection.
I would refer you to EE Network T&C.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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17-07-2019 10:53 PM
I understand, and I let them use my data. But it is just annoying sometimes.
I own an iPhone so I cannot manage as well as android.
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18-07-2019 08:18 AM
Good Morning @hb06.
Welcome to the community.
Are the people who are using your hot-spot on EE?
If they were on your account you would be able to gift data to them using data gifting.
Jon
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18-07-2019 08:22 AM
No, they are on separate contracts. I did think about that though.
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18-07-2019 09:24 AM
Thanks @hb06.
Have you suggested this idea on an Apple forum?
Kicking people off your hot-spot would be more of a handset feature than a network capability.
Jon
