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I am having problems accessing ee perks portal

LAUS
Visitor

I have registered for ee perks but keeps telling me my account has been deactivated because I haven't verified my account in time, so I need to re register. I try to re register and it says that my email address is already registered. I have called EE 150 several times and they cannot help. 

How do I resolve this?

95 REPLIES 95

I can’t find the perk portal at all on the app . Can you tell me how to do it please

Leanne_T
EE Community Support Team

Hi @Hotshot

 

Thanks for coming here 🙂

 

You can register on the Perk Portal here, or if you have an account already select log in with your perk details.

 

If you need any help let me know.

 

Leanne.

I have an account and I can’t find the perk portal 

Leanne_T
EE Community Support Team

I am having issue access to EE perk portal, can you help

Katie_B
EE Community Support Team

Hi @Neroshi

 

Welcome to the EE Community. 

 

What happens when you try to access the PERK portal?

 

Please provide more information so we can help further, 

 

Katie 🙂

Hello, I have registered for the perk portal and it says it has sent me a email to validate but I never receive an email!

Christopher_G
EE Community Support Team

Hi @becksm

 

Welcome to the community.

 

Could you check your spam/junk folder please, just to make sure it didn't go there?

 

Thanks


Chris

Hi,

 

I have checked junk/spam and nothing has come through. 

I have also used my personal email and work email and still not receiving any emails. I’ve tried to do it over 10 times over a period of days and still nothing. 

thank you,

 

becks

Christopher_G
EE Community Support Team

Thanks, @becksm

 

I've sent you a private message to get some information from you.

 

Please have a look and get back to me.


Thanks


Chris