I am having problems accessing ee perks portal

[LAUS]

I have registered for ee perks but keeps telling me my account has been deactivated because I haven't verified my account in time, so I need to re register. I try to re register and it says that my email address is already registered. I have called EE 150 several times and they cannot help. 

How do I resolve this?

[JMellor]

Hi,

Now it says the login details are invalid.

Many Thanks

Jonathan

Sent from my iPhone

[Leanne_T]

Hi @JMellor

Thanks for coming back to me.

When you registered for the EE Perk account did you receive an email to verify your details?

Are you using your work email to log in?

Also, can you try the 'forgotten your details' option?

Thanks.

Leanne.

[Nicholas14]

I too am having access getting hold of the police discount code an have note received any emails

[Leanne_T]

Hi @Nicholas14

Thanks for coming to the community.

When did you register for an EE Perk account?

Speak soon.

Leanne.

[Nicholas14]

hi my wife tried a couple of times on Friday and then I did yesterday on her behalf 

[Leanne_T]

Hi @Nicholas14

Thanks for coming back to me.

Has your wife checked her work emails junk/spam folder to see if the verification email is there?

If so and no email is showing, could she check with her IT department to see if the email has been blocked?

Thanks 🙂

Leanne.

[Nicholas14]

We get an notification if there is a blocked email, there is no spam folders etc I have tried too and have had nothing

[Leanne_T]

Hi @Nicholas14

Thanks for coming back to me and for letting me know.

I have sent you a private message on here for some extra details.

Thanks 🙂

Leanne.

[Danidiaz47]

I have registered and I have received no emails to personal or work email. I am attempting an upgrade soon need the perk code asap

[James_B]

Hi @Danidiaz47,

Welcome to the EE Community. 🙂

Have you checked your junk/spam email folder?

Thanks

James